We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated tracking mechanisms.
- Voluntary Registration Information
Our site uses "cookies" and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user's system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user's information while they are away from their computer. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.
How We Use Your Information:
Brisc Inc only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.
Brisc Inc will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of Brisc Inc unless required to do so by law. Further, Brisc Inc reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected.
Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.
We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
Brisc Inc may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.
We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
How We Protect Your Information:
Brisc Inc are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
Accessing And Updating Your Personal Information And Preferences:
We provide mechanisms for updating and correcting your personal information for many of our services. You may modify or remove any of your personal information at any time by logging into your account and accessing features such as edit and account.
Disclaimer To Security:
Notification Of Changes:
Guaranteed delivery times are for the amount of time the package spent in transit. That is, packaging and pulling of inventory can take time, and is not included in the determination of how long a package was in shipment.
Choosing Fedex Next Day Air, or Fedex 2 Day causes your package to be flagged, and we'll do everything possible to ship your product quickly.
Delays due to Acts of God, weather or other unusual circumstances are not refundable.
Truck Deliveries And Large / Bulky Items
Brisc Inc stocks many industrial tools and accessories. Some of these items are large, heavy and/or bulky. These items may not be able to be shipped via regular ground methods such as Fedex and will require a Freight or Truck delivery. All Free freight promotions only apply to items that can be shipped via FedEx Ground and not Freight or LTL methods. Truck Line - Commercial/Business Addresses
When shipping to a business please choose whether you need a liftgate or not. Without liftgate service, you will be responsible for removing/off loading your order from the truck. If your site has a forklift or loading dock, you may wish to choose the no liftgate option. If liftgate is required at time of delivery but not selected during ordering, you will be responsible for any additional charges. If your delivery location is actually a residential address, you will be responsible for additional charges that will be charged by the freight carrier.
Truck Line - Residential Addresses
Truck carriers charge additional fees for delivering to residential addresses. This is in part due to the necessity of loading shipments to smaller trucks that are better able to navigate residential locations. While your specific driveway may have plenty of room to navigate, roads around you may require this extra handling. Delivery is to the base of your driveway or off of the trucks liftgate. The customer is responsible for moving the product from that point. Brisc Inc is not responsible for delivery if the product cannot be unloaded from the truck. Brisc Inc cannot be responsible for refunds of this freight, and the customer will be responsible for any fees necessary for a 2nd delivery attempt.
All items on this website are subject to the restriction of large, heavy or bulky items. All Free Freight promotions have this limitation. While we attempt to be accurate at all times, we may discover due to size or weight constraints that we cannot effectively ship product via regular ground transportation and Freight Delivery may be necessary. This will prevent Free Shipping. Some items may also require freight shipment due to damage or packaging concerns.
When you receive your shipment, please inspect the packaging carefully, and note with the delivery driver any damage to the packaging at the time. If possible, take pictures and send them to us - and we will assist you in replacing your order. The customer must notify us of damaged, defective and/or missing items within three business days. Please call our Customer Service Center at 810-750-1120 with any claims.
Returns must be made within 30 days of delivery. A restocking fee of 15% will apply to returns that are not in brand new, sellable condition(including packaging). A 15% restocking fee will also apply to any returns made after 30 days.
Please allow 7-10 business days for returns to be inspected and credited once received. Your refund will be credited to the original payment method used.
The customer is responsible for return freight and will not be refunded original outgoing freight charges unless item is defective or damaged during original outgoing shipment.
As always, customer satisfaction is our first priority - so don't hesitate to call us.